Once your order has been placed, you will receive an order confirmation from online@gant.com.au. Please note that this may be sent to your junk folder. If you have not received an order confirmation there may be an error in the email used. In this case, please contact customer care.

We take all major credit cards, PayPal and Afterpay. All payment information is kept secure via third party payment sources.

To redeem a discount code, please ensure it is entered in the ‘Discount Code’ box, to the left of the checkout. Please note when using mobile, it may be under the ‘Show Order Summary’ drop down.

Discount codes cannot be applied to the order once processed and cannot be used in conjunction with another offer running on the site.

Currently we are unable to process instore gift cards via our Online store. If you wish to use your gift card online, please contact our customer care team with proof of gift card.

All size guides are available against each product. Please click on ‘Size/Fit’ to view

You can view the Gant range at your nearest GANT store, or at selected David Jones and Myer stores nationally.

We currently do not have an option for gift purchase or wrapping, but if you would like to post a Gant item directly to someone as a gift, please let us know and we will ensure that no cost or price reference is included in the satchel

Our system automatically flags orders that may require further verification. Please note that this is to protect your privacy and card details as well as ourselves. Any details sent will be destroyed once verification is complete

Orders are sent down to our dispatch team daily to ensure you receive your order as quick as possible. If you would like to make any amendments to your order, please email as soon as possible as we cannot amend orders once they have been processed by our dispatch team.

If only part of your order has arrived, please check for any emails from online@gant.com.au. Your missing item may be on its way separately, or we may have not been able to supply your item and have processed a refund for you.

Yes! We ship to all Australian and New Zealand addresses, including PO Boxes.

Orders can take up to 3 business days to be dispatch. Our team works their hardest to have all orders dispatched as soon as possible

Once your order has been dispatched, you will receive an email with a tracking number. Please note that this may be sent to your junk folder. You can use this number to keep an eye on your order via Australia Post Tracking.

If you are subscribed to Australia Post tracking notifications, you will receive notice when your order is on its way to be delivered as well as notification when it was delivered. Please note, your order may require a signature and will be taken to the post office if you are not home.

If your order has not arrived, please check the tracking in Australia Post to see if it is delayed or possibly awaiting collection at your local post office.

For New Zealand orders, you delivery may have been held up in customs. You will need to contact NZ Post for further information.

If you still cannot locate your delivery, please contact us using the form below.

We currently do not offer gift wrapping on our site.

In order to return an item, please visit our returns page and place a request through our portal. You will then be issued with a label and return number to send your item back to us

To read our full returns policy, please follow this link. Please ensure you have read and understood the returns policy prior to purchasing.

Unfortunately, we cannot provide a refund if the items are damaged, have been worn, or are not faulty.
Due to hygiene reasons, hosiery, underwear, face masks and swim products are unable to be returned for a change of mind or incorrect sized purchases.
Any items that are flagged as ‘Final Sale’ are also not eligible to be retuned unless faulty.

Once our returns team have received your order, it will be processed as per your submitted return request. If you have selected an exchange, you will receive a dispatch notification when your new item is on its way If you have selected a refund, you will receive notification when your refund has been processed

Exchanges and refunds can take up to 5 business days for our team to process

If your item does not fit, please put through a request in our return’s portal for another size. If your size is not available, we can provide you with a refund. Please contact our customer care team if you require any sizing assistance.

To create an account with us, please follow this link for an easy registration process.

My GANT allows you to save your address details for easy checkout as well as all your previous orders to see what you have purchased in the past

If you have a My GANT account, you can update your details directly via your account under the ‘Profile’ tab

To no longer receive our newsletter, there is an ‘unsubscribe’ button at the bottom of every communication from us. You can also untick the box in your My GANT account, although we will be sad to see you go!

GANT is available at our stores and at selected David Jones and Myer stores nationally, via the Iconic, as well as specialty independent locations.

If we could not answer your query above, please reach out to our customer care team using the form below.

All size guides are available against each product. Please click on ‘Size/Fit’ to view